Nabil Luqman

0f9d2dd4f71434084e2b6094de1865e23abb37bb9f28ca51feeabee679ec9be2

Social

tragedy

safety

aviation

Singapore Airlines

injury

compensation

turbulence

Are you an avid traveller who relishes exploring different airlines for their frequent flyer miles or to experience top-notch service? If so, you're not alone. However, amidst the joys of air travel, there's an undeniable fear surrounding the possibility of accidents. 
While we hesitate to dwell on tragic air crashes that have claimed thousands of lives over the years, another common fear among passengers is turbulence. Turbulence, characterised by sudden and unpredictable changes in air currents, can cause the aircraft to shake violently mid-flight.
<img src="https://r2.myc.my/55b657b023a41d2d10078b5140d2d6abaa43ce702ccbf6739e36bf137f82d497" />
This leads us to the incident involving Singapore Airlines (SQ) Flight SQ321 on May 21, where severe turbulence struck the Boeing 777-300ER aircraft carrying 229 passengers. Tragically, one passenger lost their life, while dozens sustained injuries.
Victim Of Severe Turbulence Breaks Silence
Kerry Jordan has lost the ability to perform basic tasks with her hands, such as feeding herself, brushing her teeth, or changing TV channels.
Jordan, hailing from Australia, and her husband Keith Davis were returning from what she described as a "fantastic holiday" in the UK. However, their journey took a tragic turn, leaving Jordan facing the grim possibility of never walking again, as reported by an Australian news outlet. 
<img src="https://r2.myc.my/177d66421bd7e7547ab1ccfee4cbdaac5f23fb5f75a02edb3060b912ac3121bb" />
The 52-year-old now finds herself paralysed from her chest down, a consequence of the severe turbulence encountered during their flight. Reports indicate that she sustained a spinal break at the C7-T1 segment, linking the neck with the upper back, along with fractured ribs, a brain bleed, and other vertebral fractures.
Reflecting on her ordeal, Jordan expressed, "I think that's the hardest, not being able to feel most of my body."
Attempting To Fasten Seatbelt After Using The Lavatory
<blockquote class="twitter-tweet" data-media-max-width="560">
Ten hours into its flight, and at 37,000 feet, this Singapore Airlines Boeing 777-300ER hit extreme turbulence with 211 passengers &amp; 18 crew members aboard. It was diverted to Bangkok for an emergency landing. One British man died, and 31 were taken to the hospital. <a href="https://t.co/7NzYT1TGIY">pic.twitter.com/7NzYT1TGIY</a>
&mdash; 🇺🇸ProudArmyBrat (@leslibless) <a href="https://twitter.com/leslibless/status/1792965876238692522?ref_src=twsrc%5Etfw">May 21, 2024</a></blockquote>

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Jordan recounted her experience, recalling how she was attempting to fasten her seatbelt after returning from the lavatory when the turbulence struck the flight.
"Literally everything just started shaking so much, I could not get to my seatbelt to put it back. All I remember was being up in the air and everything was absolutely silent, and then I was on the floor," the dance teacher recounted, describing the turbulence as "absolutely violent."
She expressed shock that it happened within just 10 seconds of her attempting to secure her seatbelt. Her husband, Keith Davis, aged 59, suffered a shoulder injury and blurred vision. He mentioned that his wife had "no reaction" after her body hit the floor of the plane.
<img src="https://r2.myc.my/5e4053faf5de02035225c56c202dee8befdf8b99b5f2655bcec1ba1f42c0f3dc" />
"When she hit the ground, she never moved and that was so unnatural, and I was just horrified," he said, expressing his concern about her condition.
Jordan recalled another passenger mentioning a "potential spinal injury." For the remainder of the flight, she remained on the floor, feeling "nothing from basically the chest down." Though she can move her arms, she lamented her inability to use her hands.
"The basic things, obviously of not being able to feed myself, or brush my own teeth, or try and change the channel on the TV, or using my mobile phone is out of the question," she revealed.
Looking Into Legal Options
<img src="https://r2.myc.my/81716f8a785eed727a5dc69f52ab2d0c2360a1d4506a2905b685a66db2ccbac7" />
In response to the incident, SIA has announced its intention to provide compensation to the injured passengers.
"We have offered USD10,000 (approximately RM47,000) in compensation for passengers with minor injuries from the incident. For those with more severe injuries, we have extended an invitation to discuss a compensation offer tailored to their individual circumstances when they are feeling well and ready to do so," stated the official Facebook post shared on June 11.
Additionally, the airline mentioned that passengers medically evaluated with serious injuries will receive an advance payment of USD25,000 (approximately RM118,000) to address their immediate needs.
Singapore Airlines also confirmed that all impacted passengers should have received their compensation offers via email, along with instructions on how to proceed with their claims.
While facing paralysis is undoubtedly a daunting hurdle, we earnestly wish Kerry receives the necessary treatment and swiftly regains her ability to lead a fulfilling life.
What are your thoughts on this? Let us know in the comments.
&nbsp;
*Sources: Visual and Reference Credits to Social Media &amp; various cross-references for context.
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SQ pledges compensation tailored to each passenger's unique circumstances in the aftermath of the incident.

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Passenger Of SQ Flight 321 Speaks Out After Suffering Paralysis Caused By Turbulence Injuries

The Malaysian government is set to roll out a two-tier pricing system for RON95 fuel by mid-2025, utilising MyKad as the primary tool for determining subsidy eligibility. This move is part of a broader effort to transition from a blanket subsidy to a more targeted approach. Finance Minister II, Datuk Seri Amir Hamzah Azizan, confirmed that the system is in its final stages of development and is expected to be officially implemented in the second half of the year.
&ldquo;As I have answered multiple times in the Dewan Rakyat and Dewan Negara, the mechanism is still being refined,&rdquo; Amir Hamzah stated. &ldquo;We do not want to pre-announce something while we are still working on it because the most important thing is to ensure that the system is robust.&rdquo;
Two-Tier Pricing: Who Will Benefit?
<img src="https://r2.myc.my/2ef13ff290b995921d098b660382dc30ea5b578c0e0a6786974d287738fb8ab5" />
Under this new system, fuel prices will be divided into subsidised and non-subsidised rates. It is estimated that more than 85% of the Malaysian population will benefit from the subsidised rate, while higher-income groups&mdash;particularly those with a household income of RM12,000 and above&mdash;will be required to pay the market price.
The MyKad system will serve as the verification tool at petrol stations, ensuring that only eligible individuals receive the fuel subsidy. This approach aims to curb misuse and ensure subsidies reach those who genuinely need them, aligning with the government's broader economic reform efforts.
MyKad System Modelled After SARA Programme 
&nbsp;<img src="https://r2.myc.my/c91eef11030dbc3e3eb30a9ebe7c7963803869dc8eb2a7766796f2c26d76d00d" />
The idea of using MyKad as a tool for fuel subsidies was inspired by the existing Sumbangan Asas Rahmah (SARA) programme, which enables low-income recipients to purchase essential goods using their national identification card. Currently, the SARA system supports 700,000 recipients at over 3,500 participating retail stores and supermarkets. This number is set to increase significantly to 5.4 million recipients by April 2025.
&ldquo;If we can use MyKad for 5.4 million recipients with 3,500 stores, it&rsquo;s not that different and we could also use the same system for RON95,&rdquo; said Amir Hamzah, stressing that the system has already demonstrated its effectiveness.
Government&rsquo;s Plan to Save RM8 Billion Annually 
&nbsp;<img src="https://r2.myc.my/3fe646150abd1e0655e12fd1d8d263b882cc430db1979ec4e578203b5104dd62" />
Prime Minister Datuk Seri Anwar Ibrahim previously announced the transition to a targeted subsidy model during the Budget 2025 presentation. The restructuring of the RON95 subsidy is expected to generate substantial savings for the government.
Currently, Malaysia spends approximately RM20 billion per year to keep RON95 fuel prices capped at RM2.05 per litre. By shifting to a targeted subsidy, the government anticipates reducing this expenditure by RM8 billion annually, freeing up funds for other critical sectors such as education, healthcare, and infrastructure development.
Implementation Timeline and Public Response
Although the government has provided a broad outline of the new subsidy mechanism, official implementation details are still being finalised. Amir Hamzah reassured the public that the system would only be introduced once it has been fully tested and optimised for efficiency.
The transition to a targeted fuel subsidy marks a significant shift in Malaysia&rsquo;s economic policies, aiming to strike a balance between financial sustainability and public welfare. More details regarding the operational framework and rollout timeline of the MyKad-based fuel subsidy system are expected in the coming months.
Malaysians are encouraged to stay informed as the government prepares to release further updates on the implementation of this groundbreaking subsidy mechanism.
What are your thoughts on this? Let us know in the comments. 
&nbsp;
&nbsp;
*Sources: Visual and Reference Credits to Social Media &amp; various cross-references for context.
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Unfortunately, this means fuel prices will vary based on subsidy eligibility.

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We'll Soon Be Using Our MyKad For A Two-Tier Targeted RON95 Subsidy System

Malaysia&rsquo;s mixed doubles badminton duo, Chen Tang Jie and Toh Ee Wei, are officially parting ways following a decision by the Badminton Association of Malaysia (BAM). Acting president Datuk V. Subramaniam confirmed that the split was made after a thorough evaluation and recommendations from the coaching panel.
<img src="https://r2.myc.my/4dd6cb4aa219b296f8dcfafd7aefe810da497bcde5c327f36c0cf59cfa4274d4" />
&ldquo;After much deliberation, the coaching panel has given its recommendation,&rdquo; Subramaniam stated on 28 March. He added that the decision was based on reports and final recommendations from mixed doubles coach Nova Widianto and doubles coaching director Rexy Mainaky.
&ldquo;We have received the report and final recommendation from the coaches,&rdquo; he reiterated. &ldquo;The pair will be split for upcoming tournaments, and we have also agreed to give the coaches some time to experiment with potential new pairings.&rdquo;
<blockquote class="twitter-tweet">
ℹ️ Update on Tang Jie &amp; Ee Wei Partnership Following the decision taken at the recent Performance Committee meeting, and as then informed by Datuk V Subramaniam, Acting President and Chairman of the Performance Committee, the status of Chen Tang Jie and Toh Ee Wei&rsquo;s partnership&hellip;
&mdash; BAM (@BA_Malaysia) <a href="https://twitter.com/BA_Malaysia/status/1905440683672080671?ref_src=twsrc%5Etfw">March 28, 2025</a></blockquote>

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No Participation in the Sudirman Cup
<img src="https://r2.myc.my/529217298f9030578795292b24cc03f96963ce0b97f8650b6388877c51c7c961" />
As a result of this decision, Chen and Toh will not be competing together at the upcoming Sudirman Cup in China next month. BAM has yet to announce their new partners or outline their future plans in the mixed doubles category.
Tensions Lead to Separation
<img src="https://r2.myc.my/65885c58b4247758cb4fda562c14013ac97b2b94e110bea8647309d2e17d5d99" />
Read: <a href="https://next.myc.my/articles/3677/tang-jie-and-ee-weis-olympic-journey-ends-with-injury-setback-against-korean-opponents">Tang Jie &amp; Ee Wei's Olympic Journey Ends With Injury Setback Against Korean Opponents</a>
The decision to split the world-ranked No. 4 pair follows a period of tension between the two players. Reports indicate that BAM had already provided a cooling-off period for the duo in an attempt to mend their deteriorating partnership. The strain in their relationship is believed to have begun during the Paris 2024 Olympics, where they were eliminated in the quarter-finals by South Korea&rsquo;s Kim Won Ho and Jeong Na Eun in straight sets (19-21, 14-21).
Further signs of discord emerged when the pair withdrew from the Badminton Asia Championships (BAC) in Ningbo, China, scheduled for 8-13 April. Additionally, Ee Wei recently removed all photos of herself with Tang Jie from her Instagram account following their early exit in the first round of the All England Open 2025.
A Promising Partnership Comes to an End
Since their pairing in late 2022, Chen Tang Jie and Toh Ee Wei had achieved commendable success, securing three BWF World Tour titles: the 2023 Orleans Masters, the 2023 Taiwan Open, and the 2024 Korea Open. Despite their achievements, the lack of synergy on the court ultimately led BAM to make the difficult decision to separate them.
Future Plans and New Pairings
BAM has confirmed that the coaching team will be given time to test different mixed doubles combinations before making any official announcements regarding new pairings. As Malaysian badminton navigates this transition, the hope remains that both Chen and Toh will find success with new partners on the international stage.
With the Sudirman Cup fast approaching, all eyes will be on BAM&rsquo;s next move as they prepare their roster for the prestigious team tournament.
It was good while it lasted, thank you for everything Chen and Toh! For now, all we can do is sit back and watch for the next announcement of the mixed doubles pairings.
What are your thoughts on this? Let us know in the comments. 
&nbsp;
*Sources: Visual and Reference Credits to Social Media &amp; various cross-references for context.
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It seems like the strain between the parentship has finally taken it’s blow. 

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BAM Officially Confirms Chen Tang Jie & Toh Ee Wei’s Split As Malaysia’s Mixed Doubles Pair

Malaysia Airports Holdings Berhad (MAHB) recently became the target of a significant cyberattack, with hackers attempting to infiltrate its digital infrastructure and demanding a ransom of US$10 million (~RM44.4 million). Prime Minister Datuk Seri Anwar Ibrahim disclosed the attack during the 218th Police Day celebration on 25 March, firmly rejecting the demand and stressing the importance of national security.
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"We discussed cyberattacks and hacking, which have been quite severe against MAHB in the past day or two. There were discussions about how to resolve it, including demands from hackers for millions of dollars. I was informed, and thankfully, since it&rsquo;s Ramadan, I didn&rsquo;t even wait five seconds&mdash;I immediately answered no," Anwar stated.
He emphasised that conceding to such demands would compromise Malaysia&rsquo;s security and expose the nation to further cyber threats from both local and international criminals.
Disruptions at Malaysia&rsquo;s Major Airports
<img src="https://r2.myc.my/d505ed078726350bb9808447f9b385b5b3e4dce0b928482fbf57a48aad9bd0e5" />
Although the government has not disclosed the full extent of the breach, reports suggest that the cyberattack disrupted multiple key airport operations. Former Wangsa Maju MP Wee Choo Keong claimed in a social media post that Kuala Lumpur International Airport (KLIA) and KLIA2 faced technical disruptions, with flight details being manually updated on whiteboards, while check-in counters and baggage handling systems were also affected. However, these claims were contested by other social media users who shared images showing operational flight information display systems, casting doubt on the severity of the disruption.
<blockquote class="twitter-tweet">
KLIA Systems Down - What An International Embarrassment? Why <a href="https://twitter.com/MY_Airports?ref_src=twsrc%5Etfw">@MY_Airports</a> <a href="https://twitter.com/MOTMalaysia?ref_src=twsrc%5Etfw">@MOTMalaysia</a> <a href="https://twitter.com/anthonyloke?ref_src=twsrc%5Etfw">@anthonyloke</a> <a href="https://twitter.com/Khazanah?ref_src=twsrc%5Etfw">@Khazanah</a> Are Keeping Their Elegant Silence? or All Are Clueless including MAHB's New Partner GIP? At 3 am on 23.3.2025 Kuala Lumpur International Airport (KLIA) systems were all&hellip; <a href="https://t.co/K8jabIY8Tl">pic.twitter.com/K8jabIY8Tl</a>
&mdash; Wee Choo Keong (@weechookeong) <a href="https://twitter.com/weechookeong/status/1904095239473893464?ref_src=twsrc%5Etfw">March 24, 2025</a></blockquote>

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Strengthening Cybersecurity Measures
<img src="https://r2.myc.my/6992acb0ad33654392d1762d8e9f2a080bd64d4f4114de189ecaa32208593387" />
Anwar underlined the importance of investing in Malaysia&rsquo;s cybersecurity infrastructure to prevent similar incidents in the future. He stressed that technological advancements and increased funding for critical institutions, including the police force and Bank Negara Malaysia (BNM), are essential in fortifying national security against cyber threats.
"Yes, there are risks, and we must face them with courage and strength. This also requires technological sophistication, as well as additional funding for the police, Bank Negara, and all relevant agencies to enhance our preparedness," he explained.
A Growing Threat to National Security
<img src="https://r2.myc.my/d75ba59ffc0d05ad66b4d3c6d2a140bc4fafb43acacc3483584c952ab2dd770c" />
The attack on MAHB is a stark reminder of the vulnerabilities in Malaysia&rsquo;s digital infrastructure. Cyberattacks targeting critical sectors, such as transportation and financial institutions, are becoming increasingly common, and the need for stronger cybersecurity defences has never been more urgent.
The Malaysian government&rsquo;s firm rejection of the ransom demand signals a no-tolerance stance against cybercriminals. However, this incident highlights the necessity of a more proactive approach to cybersecurity. Experts warn that without continuous improvements in digital security measures, Malaysia risks becoming an attractive target for future cyber threats.
A Call for Stronger Cyber Defences
As the nation moves forward, it is imperative for the government, private sector, and cybersecurity experts to collaborate in strengthening digital defences. Increased investment in cybersecurity technology, regular security audits, and enhanced staff training across critical infrastructure sectors are essential steps toward mitigating risks.
While the government continues to assess and respond to the MAHB cyberattack, the incident serves as a wake-up call for all stakeholders. Ensuring robust cybersecurity measures will not only protect national assets but also maintain public confidence in Malaysia&rsquo;s ability to safeguard its critical infrastructure against future threats.
For now, the government has reassured the public that it is working closely with relevant agencies to resolve the issue and bolster the country&rsquo;s cybersecurity framework. The attack may have been a warning, but it also presents an opportunity for Malaysia to reinforce its commitment to digital resilience and security.
&nbsp;
*Sources: Visual and Reference Credits to Social Media &amp; various cross-references for context.
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A wake-up call for stronger cybersecurity measures.

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Malaysia Airports Hit By Cyberattack: Government Rejects RM44.4 Million Ransom Demand

The Malaysian International Food and Beverage Trade Fair (MIFB) 2025 is making its highly anticipated return from 30 July to 1 August 2025 at the Kuala Lumpur Convention Centre. Recognised as Malaysia&rsquo;s leading F&amp;B trade event, MIFB serves as a vital hub for SMEs, startups, and innovators to showcase groundbreaking products, cutting-edge technology, and the latest trends shaping the ASEAN food and beverage market.
With over 500 exhibitors from more than 50 countries and an expected attendance of 12,000 visitors, MIFB presents an exceptional opportunity for businesses to forge meaningful connections with buyers, distributors, and investors. As an innovation-driven event, MIFB continues to spotlight disruptive brands, emerging technologies, and future-ready solutions, cementing its status as an essential destination for industry professionals.
Spotlight on Industry Innovations
&nbsp;<img src="https://r2.myc.my/f8faa40f6355e5bc6ae38e93d7258df68d6f203a8a1ce287d8de05853dd387e6" />
Beyond fostering networking and business growth, MIFB 2025 will serve as a stage for key developments shaping the global F&amp;B landscape. The event will provide deep insights into crucial industry advancements, covering the entire supply chain from raw ingredient sourcing to high-tech packaging and efficient distribution solutions.
This year, a major focus will be placed on transformative trends, including the rising consumer demand for Ready-To-Eat (RTE) and Ready-To-Cook (RTC) solutions. Additionally, AI-driven food manufacturing, smart packaging, and sustainable solutions are set to take centre stage, demonstrating how technology is reshaping the way we produce, package, and distribute food.
Exciting Highlights at MIFB 2025 To add further value for attendees, MIFB 2025 will feature several key segments that will enrich the experience for exhibitors and visitors alike:
<ul>
<li>Malaysia Caf&eacute; Expo (MCE): A Celebration of Caf&eacute; Culture For the first time, the Malaysia Caf&eacute; Expo (MCE) will be held in collaboration with MIFB, offering a dedicated space for caf&eacute; industry professionals. This segment reflects the rapid rise of Malaysia&rsquo;s caf&eacute; culture, driven by growing consumer interest in specialty coffee, premium caf&eacute; experiences, and innovative caf&eacute; technologies.</li>
</ul>
MCE will also host the prestigious Malaysia National Coffee Championship (MNCC), Malaysia&rsquo;s leading coffee competition under the Malaysia Specialty Coffee Association (MSCA). The MNCC serves as the national qualifier for the World Barista Championship, providing caf&eacute; professionals with a launchpad to compete on the global stage.
<ul>
<li>MyFoodTech: Showcasing the Future of Food Technology As technology continues to play a crucial role in the food industry, MyFoodTech will act as a specialised platform for food tech professionals and businesses. This segment will explore advancements such as AI-driven supply chain optimisation, automation in food manufacturing, and sustainable food production methods, giving businesses an opportunity to stay ahead of industry changes.</li>
<li>Future Chefs Table: Culinary Excellence in Action Organised in collaboration with the Professional Culinaire Association, the Future Chefs Table will feature live cooking demonstrations with a unique twist&mdash;chefs will create dishes exclusively using ingredients sourced from exhibitors. This immersive experience will highlight industry trends, including the use of premium ingredients, evolving food pairings, modernised Malaysian snacks, and the growing demand for functional foods.</li>
</ul>
Driving Growth and Industry Collaboration
&nbsp;<img src="https://r2.myc.my/e4a5368b7f9d527989218134dfd8d9d3a0418041b9e5fc8f71b871c41c0d0d91" />
Paul Lee, Chief Executive (Markets) at Constellar, highlighted MIFB&rsquo;s role as a catalyst for growth and collaboration within the F&amp;B sector:
&ldquo;As MIFB continues to lead in fostering industry growth and collaboration, we envision our event as the pivotal meeting point for businesses navigating the dynamic F&amp;B landscape. It&rsquo;s an opportunity to gain valuable insights into emerging trends, build meaningful connections, and explore new avenues for growth. Whether discovering the latest innovations or forging strategic partnerships, the event will bring industry players together to exchange ideas and drive the future of food and beverage.&rdquo;
Why MIFB 2025 Matters
MIFB is not just an exhibition; it is a gateway to the thriving ASEAN F&amp;B market, which is projected to reach RM310.9 billion by 2027. For exhibitors and attendees, the event provides a unique opportunity to position their brands at the forefront of industry advancements, gain valuable exposure to new trends, and engage directly with key stakeholders.
By facilitating connections with retailers, buyers, and investors, MIFB 2025 presents a powerful platform for businesses aiming to expand their reach and establish themselves in the competitive food and beverage industry.
For those eager to be part of this transformative event, visit <a href="https://mifb.com.my/">MIFB&rsquo;s website</a> for more information. If you&rsquo;re interested in participating or exhibiting, register at <a href="https://mifb.com.my/contact-us/">MIFB&rsquo;s contact page</a>.
&nbsp;
*Sources: Visual and Reference Credits to Social Media &amp; various cross-references for context.
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Looking for a platform to showcase innovation and drive growth? MIFB 2025 is where the future of F&B begins!

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Malaysia’s Leading F&B Trade Event Returns: MIFB 2025 To Drive Industry Innovation

Passengers aboard Malaysia Airlines flight MH4 from Kuala Lumpur to London experienced an unexpected and frustrating ordeal when their journey was abruptly cut short. The Airbus A350-941 had already completed more than half of its 10,611-kilometre route when news broke that a fire at an off-site electrical substation had plunged London Heathrow Airport into chaos. The aircraft was forced to turn around and return to Kuala Lumpur International Airport (KLIA), leaving passengers bewildered by their "journey to nowhere."
TikTok user @sarahmaytravel documented the experience, expressing disbelief at being halfway across the globe only to be told that they had to return home. The flight had been airborne for approximately seven hours before the crew received the news, resulting in a total flight time of around 13 hours and 30 minutes.
<blockquote class="tiktok-embed" style="max-width: 605px; min-width: 325px;" cite="https://www.tiktok.com/@sarahmaytravel/video/7484175577931369750" data-video-id="7484175577931369750">
<section><a title="@sarahmaytravel" href="https://www.tiktok.com/@sarahmaytravel?refer=embed" target="_blank" rel="noopener">@sarahmaytravel</a> @Heathrow Airport what&rsquo;s going on?????? <a title="heathrow" href="https://www.tiktok.com/tag/heathrow?refer=embed" target="_blank" rel="noopener">#heathrow</a> <a title="heathrowairport" href="https://www.tiktok.com/tag/heathrowairport?refer=embed" target="_blank" rel="noopener">#heathrowairport</a> <a title="heathrowfire" href="https://www.tiktok.com/tag/heathrowfire?refer=embed" target="_blank" rel="noopener">#heathrowfire</a> <a title="♬ Oh No - Kreepa" href="https://www.tiktok.com/music/Oh-No-6586947002464996102?refer=embed" target="_blank" rel="noopener">♬ Oh No - Kreepa</a></section>
</blockquote>

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Heathrow Resumes Operations After Shutdown
<img src="https://r2.myc.my/31a4e2f3a0eaee2f08a38b3642c46441a1325c7c68233de4d22b489c9c595807" />
Heathrow Airport, one of the world&rsquo;s busiest air transport hubs, was forced to close for nearly 18 hours following the fire at a high-voltage substation in Hayes. The incident, which occurred on Thursday night, caused major disruption, grounding more than 1,350 flights and impacting hundreds of thousands of travellers worldwide.
By Saturday morning, Heathrow had resumed full operations, though delays and cancellations persisted as airlines worked to recover. British Airways, which has its main hub at Heathrow, estimated that it would operate around 85% of its scheduled flights throughout the day, while other airlines such as Virgin Atlantic and Air India attempted to return to normal operations.
In an effort to manage the backlog, the UK&rsquo;s transport department temporarily lifted restrictions on overnight flights. Heathrow also deployed hundreds of additional staff to assist passengers and added flights to accommodate an extra 10,000 travellers.
Malaysia Airlines&rsquo; Response and Passenger Experience 
<img src="https://r2.myc.my/75dd04bd8eb291c4abd9c1e9a28d3e1a7b4075502cadf8b06ac1545dc8113324" />
Malaysia Airlines promptly arranged alternative flights for affected passengers, ensuring that those who had been forced to turn back were rebooked on the next available departures to London. The airline provided at least one night&rsquo;s accommodation for passengers at airport hotels and maintained direct communication regarding flight changes.
Despite the disruption, many passengers acknowledged the airline&rsquo;s efforts to manage the situation efficiently. While frustration was inevitable, passengers appreciated the clear communication and logistical support provided by the airline. As normal operations resumed, Malaysia Airlines issued a statement reassuring customers that flights MH4 (Kuala Lumpur to London Heathrow) and MH1 (London Heathrow to Kuala Lumpur) had returned to their regular schedules.
Investigations and Criticism of Heathrow&rsquo;s Infrastructure 
<img src="https://r2.myc.my/0f858643bc9cc63b788a37b34199fe133503468fe4951febbe572315d8013b56" />
The scale of the disruption raised serious concerns about the resilience of one of the UK&rsquo;s most critical pieces of travel infrastructure. The power outage, caused by a transformer fire that consumed 25,000 litres of cooling oil, led to the loss of both the main and backup power supplies for the airport. Though two remaining grid supply points were able to restore power, the complex process of redistributing electricity and resetting systems took almost an entire day.
In response, the UK government launched an urgent investigation into the incident, with Energy Secretary Ed Miliband commissioning the National Energy System Operator (Neso) to conduct an independent probe. The findings, expected within six weeks, aim to identify vulnerabilities in Heathrow&rsquo;s power infrastructure and recommend measures to prevent future failures.
Critics have been vocal in their condemnation of the situation, with industry experts and officials calling the incident an embarrassment for Britain. Willie Walsh, former British Airways chief and head of the International Air Transport Association (IATA), labelled it a "clear planning failure," while Jason Bona of PS Forwarding remarked that Heathrow had become a "laughing stock" within the global freight community.
Labour peer Toby Harris, chair of the National Preparedness Commission, stressed that the outage highlighted significant flaws in the airport&rsquo;s contingency planning. In response, Heathrow&rsquo;s Chief Executive Thomas Woldbye pledged full cooperation with the investigation and affirmed the airport&rsquo;s commitment to strengthening its resilience.
Lessons for the Future
This incident serves as a stark reminder of the vulnerabilities in the infrastructure of major international airports. While Heathrow has faced disruptions in the past&mdash;including an air traffic system meltdown and an automated gate failure in 2023&mdash;the scale of this power outage underscores the need for more robust contingency planning.
As authorities and industry leaders work to learn from the disruption, passengers and airlines alike hope that future incidents of this nature can be prevented. For now, the aviation industry faces the financial and logistical fallout of an event that not only inconvenienced travellers but also dented the reputation of one of the world&rsquo;s busiest airports.
What do you think of this? Let us know in the comments. 
&nbsp;
*Sources: Visual and Reference Credits to Social Media &amp; various cross-references for context.
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A literal seven-hour journey to nowhere—pilots had no choice but to turn back.

69cd12742d6979a13582d880c02fef21a2cd600460ab5c4b98fe9959dc5d2d86

Malaysia Airlines Flight MH4 Forced To U-Turn Home Due To Heathrow Power Outage

From 1st April 2025, all applications for hiking and recreational activities in Selangor&rsquo;s Permanent Reserve Forests (HSK) must be made online via the Selangor Forestry e-Permit System (SeForest). This move, announced by the Selangor Forestry Department on 20th March, aims to simplify the permit application process, making it more accessible, efficient, and environmentally friendly by reducing paperwork.
Previously, hikers and outdoor lovers had to download and complete a form, submit it via email or in person at a forestry district office, and make payments through bank draft, postal order, or cash at the counter. With SeForest, the entire process is now digital, ensuring a faster and more convenient experience.
Which Locations Require an ePermit?
&nbsp;<img src="https://r2.myc.my/05f657ecef8a87a63795cfaa78576e7605941c9adf9c0e3205a18f27c9bdc8b3" />
The ePermit system applies to all Permanent Reserve Forests in Selangor where entry permits are mandatory. Some of the popular hiking and recreational sites affected include:
<ul>
<li>Klang Gates Quartz Ridge (Bukit Tabur)</li>
<li>Ketam Hill (Bukit Ketumbar)</li>
<li>Gunung Nuang</li>
<li>Sungai Chongkak Recreational Forest</li>
<li>Kanching Rainforest Waterfall</li>
<li>Taman Rimba Templer</li>
<li>Gabai Waterfalls</li>
<li>Sungai Tekala Recreational Forest</li>
<li>Chiling Waterfall</li>
</ul>
Visitors must ensure they secure a permit through SeForest before heading out to any of these locations.
How to Apply for an ePermit
&nbsp;<img src="https://r2.myc.my/4111245b5a090f83ef10df08edb7514df22f247d045c95232228ae46eec80f6f" />
The official SeForest application link will be available on the Selangor Forestry Department&rsquo;s website from 1st April 2025. The department has also shared a step-by-step guide on its social media platforms to assist applicants in navigating the new system.
To apply for an ePermit, visitors must:
<ol>
<li>Submit their application at least 48 hours before their planned visit.</li>
<li>Complete the required payment within 24 hours of receiving approval.</li>
<li>Ensure they carry a valid permit while entering the forest reserve.</li>
</ol>
This streamlined process ensures efficient management of visitor flow while maintaining the safety and preservation of these natural sites.
Strict Penalties for Illegal Entry
&nbsp;<img src="https://r2.myc.my/d343247dc175d5ca3fe9554fefb1e097ec8567bd3ae39a5f12f3b138cad09d56" />
The Selangor Forestry Department has issued a warning that entering a Permanent Forest Reserve without a permit is a serious offence under Section 47(1) of the National Forestry Act 1984. Offenders could face a fine of up to RM30,000, imprisonment for up to five years, or both. Visitors are strongly urged to comply with the new regulations to avoid severe legal consequences.
Since 1st September 2024, restrictions have been in place regarding the maximum number of visitors allowed per day in 43 recreational and hiking sites across Selangor&rsquo;s Permanent Reserve Forests. This measure was introduced to reduce environmental strain and protect the delicate ecosystems within these reserves.
The daily visitor cap varies based on the size and ecological sensitivity of each forest reserve, with limits ranging from 150 to 300 people per day. Additionally, certain locations require hikers to hire a certified mountain guide (Malim Gunung Perhutanan) before attempting specific trails to ensure safety and environmental conservation.
Temporary Closures for Hari Raya Aidilfitri
<img src="https://r2.myc.my/5e0024c97f3e01ee62bfcd689a4a936922064001d0fafc3ca1c1d63fdd64ef2c" />
In a separate announcement, the Selangor Forestry Department has confirmed that all Eco Jungle Parks under its jurisdiction will be closed on 31st March and 1st April 2025 in observance of Hari Raya Aidilfitri. Visitors planning outdoor activities should take note of these dates to avoid disruptions to their travel plans.
Final Thoughts: A Step Towards a Greener Future
With the launch of the SeForest ePermit system, the Selangor Forestry Department is taking a significant step towards modernising visitor management and preserving the integrity of the state&rsquo;s forests. Hikers and nature lovers are encouraged to familiarise themselves with the online application process to ensure a smooth, hassle-free experience when exploring Selangor&rsquo;s breathtaking natural reserves.
As the demand for outdoor activities grows, responsible and sustainable practices are crucial in safeguarding these precious green spaces for future generations.
What are your thoughts on this? Let us know in the comments.
&nbsp;
*Sources: Visual and Reference Credits to Social Media &amp; various cross-references for context.
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Thinking of heading outdoors to touch some grass? Well, it’s about to get a little more complicated.

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